Digital operations, marketing strategy, and compliance — with no vendor ties and no bias.
Lot Metrics is operated by Vigilant Consulting, LLC.
Most ad budgets are buying influence, not discovery. I review the stack, the spend, and the data that actually moves turn, margin, and Cost Per Sale.
A structured, ground-up review of your digital operations — not a vendor audit performed by a vendor. Every finding is yours to keep.
Website, CRM, vendor profiles, and related systems examined from the outside in — the way a customer and a compliance officer would look at them, not the way your rep does.
Find the underused and underperforming tools silently inflating your Cost Per Sale. Duplicate spend, stale contracts, and tools your team stopped using six months ago.
Turn, margin, and real cost — not vanity traffic numbers or lead volume. You'll see the numbers that connect digital spend to the front-end gross on the deal sheet.
Your tech stack reviewed against current FTC rules and your cyber insurance policy. Most stores have gaps they don't know about until it's expensive to fix them.
Most stores have already tried the agencies, the Tier 2 quarterly programs, the website "lead generator" add-ons, and another CRM. Volume did not become consistent. Cost Per Sale did — usually past $1,000. I cut influence spend that does not lift discovery-channel sales, identify the channels that are missing, and protect margin once the data view is clean.
90 days. No auto-renew. No setup fee.
Post-engagement retainer and quarterly audits are available when the 90 days are done and you want ongoing coverage — not before.

Twenty-six years in automotive digital. Seventeen years in retail management. Seven years consulting independently for dealerships across the region.
Automotive digital
Retail management
Dealer consulting
NCADA Associate Member · US Navy Veteran
Vigilant Consulting, LLC
Before you ask — here's the short version of what you're not buying.
No media buys. No retargeting campaigns. No monthly creative packages or managed spend with a margin baked in.
You won't hear a recommendation to rip out your DMS or swap your pricing tool on day one. The work happens before any replacement decision gets made.
No referral agreements. No affiliate relationships. No preferred vendors with a commission riding on your signature. Independent means independent.
If a tactic cannot answer yes to 2 and 3, it is wasted spend.
The 90-day structure is deliberate. Discovery happens before any recommendations. You receive findings in writing — not a verbal debrief and a sales pitch for the next service.

Lot Metrics is also an automated used-car pricing service that applies third-party price badging and layers directly on top of your existing pricing tool — not a replacement for it.
Consulting comes first. The pricing service is available once the store is ready and the data view is clean enough to use it properly. You won't be sold both at the same time.
Layers on — doesn't replace
Automated and current
When the store is ready
Call or text during business hours. Email works any time. No intake form, no discovery call booking flow, no SDR. You'll reach Russell directly.
Vigilant Consulting, LLC · Lot Metrics
Vigilant Consulting, LLC is an independent consulting company. No vendor affiliations. No referral arrangements. NCADA Associate Member. US Navy Veteran–owned.
Independent dealership consulting.
Same goal as you: more sales.